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Bahama Privacy Policy

Welcome to Bahama.ai. Your privacy is paramount, and this Privacy Policy outlines how we collect, use, and protect your personal information. By using our website and services, you consent to the data practices described below.

Information We Collect

We collect personal information when you interact with our website or services. This information helps ensure a consistent user experience and allows us to improve our services. The data collected includes:

  1. Personal Identifiers: Including your name and email address.
  2. Internet Activity: We automatically collect information such as your IP address, browser type, access times, and referring websites.
  3. Usage Data: Details about how you use Bahama's services, including the workflows you engage with.

How We Collect Your Information

Bahama collects information through multiple interactions:

  1. Creating an Account: Your name, email, and profile information are collected.
  2. Support Channels and Communities: Details from chats, feedback, or content you upload may be stored.
  3. Website Interactions: Including IP address, cookies, and tracking technology data.
  4. Partner Programs: Bahama collects information from partners to facilitate these programs.

How We Use Your Information

We use the collected information for:

  1. Providing and Maintaining Services: To deliver and maintain Bahama’s features.
  2. Improving User Experience: To personalize and enhance your experience.
  3. Communications: To send newsletters, updates, or promotions if you've opted in.
  4. Analytics: To analyze traffic and behavior to improve our services.

Use of Cookies

We use cookies to personalize your experience on our website, analyze site traffic, and understand user behavior to improve our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser, enabling the site's or service provider's systems to recognize your browser and capture certain information. You can choose to disable cookies through your browser settings, but please note that certain features of our site may not function properly without cookies.

Use of Analytics Services

We use Google Analytics on web and within our mobile applications to better understand how users interact with our website. Google Analytics collects information such as the pages you visit, the time spent on our site, and the websites you came from. The data collected by Google Analytics is anonymized and aggregated. You can learn more about Google's data practices by visiting their Privacy Policy at https://policies.google.com/privacy.

Use of Email Services

We use EmailOctopus, a third-party email service provider, to manage our email communications. By subscribing to our newsletter or providing your email address, you consent to the processing of your information by EmailOctopus for processing. You can learn more about EmailOctopus's privacy practices by visiting their Privacy Policy at https://emailoctopus.com/legal/privacy.

Use of Third-Party Tools and Integrations

Bahama enables users to optionally connect to third-party tools and integrations to perform actions within those services. When using third party integrations, the following applies:

  1. Data Usage: Information collected from third-party integrations may be shared with Bahama to facilitate our services. At no time will Bahama share this data without your consent, except as required by law. Additionally, Bahama will not use data obtained from third party integrations (including, but not limited to, Google Workspace APIs) to train AI/ML models.
  2. Access: You are in control which third party integrations you choose to connect. You can revoke access to third-party services at any time in your account settings.
  3. Security: Bahama takes steps to ensure that third-party integrations comply with data protection standards in accordance with this Privacy Policy.
  4. Third-Party Policies: When using a third party connection, the Policies of that particular company or service apply. We encourage users to review the policies of any third-party services they use.
  5. Data Retention: Bahama may retain data collected through third-party integrations to fulfill its functions and comply with legal obligations.

Data Protection

We are committed to protecting your personal information. We implement a variety of security measures to maintain the safety of your personal information, and we follow industry-standard best practices to prevent unauthorized access, disclosure, or alteration of your data.

Third-Party Links

Our website may contain links to third-party websites. We encourage you to review their privacy policies, as we are not responsible for their content or practices.

Data Retention

We retain your information for as long as needed to fulfill the purposes outlined here or as required by law.

User Consent and Opt-Out Options

Users can manage their data preferences, including opting out of data collection and receiving communications, by contacting us. We provide several key ways to exercise control:

  • Communications: You can opt out of receiving marketing communications, newsletters, or updates by clicking the unsubscribe link at the bottom of any email from us, or by contacting us directly. This will remove you from our marketing list.
  • Data Collection: You may choose to restrict the collection of your personal information by contacting us directly. This may include opting out of tracking technologies, cookies, or sharing data with third-party tools.
  • Access: For further assistance managing your data preferences or to opt out of any other form of data collection, feel free to reach out directly using the contact information provided at the end of this policy.

Your Rights and Choices

As a user, you have several rights and choices regarding your personal information:

  • Access and Correction: You have the right to access and correct any personal information we hold. If you notice inaccuracies or wish to update your information, please contact us directly.
  • Deletion: You may request the deletion of your personal information. We will assess each request individually, and where permissible, delete the data we hold.
  • Additional Requests: For any other requests regarding your data, including limiting its use, restricting processing, or exploring other options, please contact us using the information provided.

GDPR (General Data Protection Regulation):

  • Access and Correction: You have the right to access and correct any personal information we hold about you. If you notice inaccuracies or wish to update your information, please contact us directly.
  • Data Portability: You have the right to request a copy of the personal information you have provided to us in a structured, commonly used, and machine-readable format, allowing you to transfer your data to another service provider.
  • Erasure: You may request the deletion of your personal information. We will assess each request individually, and where permissible, delete the data we hold.
  • Restriction of Processing: You have the right to restrict the processing of your personal data in certain situations, such as if you contest its accuracy or object to its processing.
  • Objection: You have the right to object to the processing of your personal data for direct marketing or profiling purposes.
  • Supervisory Authority: You also have the right to lodge a complaint with your local data protection authority regarding the handling of your personal information.

CCPA (California Consumer Privacy Act):

  • Access: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of this information, the purposes for collecting it, and the third parties with whom we share it.
  • Deletion: You may request the deletion of your personal information. We will assess each request individually and delete the data where permissible and required by law.
  • Opt-Out: You have the right to opt out of the sale of your personal information. Bahama does not currently sell personal information. If this policy changes, we will notify you and provide an opt-out mechanism.
  • Non-Discrimination: You have the right to not face discrimination for exercising your CCPA rights. Bahama will not discriminate against you for exercising your rights under the CCPA.

Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. Updates will be communicated through website alerts or emails emphasizing material updates.

Contact Us

If you have any questions or concerns, contact us via our online form at bahama.ai/contact.

Last updated: April 30, 2024